As someone who has always wanted to travel, coming to Orange County was high on your list of things to do. What you didn't expect was to get on a bus and then get hurt while exploring the area. Your tour bus guide and the driver seemed nice, and you aren't sure if the accident was their fault or someone else's. Either way, you've been left with injuries that needed medical care and still require ongoing treatment.
On the whole, using a charter bus is a safe way to take a group of people from one place to another. They're popular in tourist areas and across the country. One thing that people using these transportation systems need to know is who is liable if a crash does occur. It's not always easy to know who is directly at fault for a crash, but liability doesn't always mean that you have to seek out the driver at fault.
In your case, if you're hurt in a mass-transit accident, then you would likely file a claim against the driver and company. These individuals carry insurance for passengers, and they should have claim forms that you can use to file your claim. In addition to this, you may be able to file a claim against the other driver if that person was at fault.
The tour company, bus company, driver or the driver of another vehicle could all be held liable in different cases. If you're not sure who you can claim against, it's time to sit down with a professional to discuss your case.